$5.99 Flat Rate Shipping for US Customers 🇺🇸 WE PAY SHIPPING on orders $50+

Shipping and Returns

Raising Supplies Shipping


US Shipping   

  • $5.99 Economy Flat Rate Shipping is 2-9 days but can take up to 14 days to remote west coast addresses...items ship from Michigan
  • $9.99 Priority Flat Rate Shipping is 2-5 days
  • We Pay Economy Shipping on all US orders $50.00+ (total excludes digital guides and digital gift cards)
  • Pay just $5 for Priority Shipping for orders between 50-$69.99
  • We Pay Priority Shipping on all US orders $70.00+
  • You will receive a tracking number email after your shipping label is scanned
  • All cages and accessories are shipped securely
  • If ordering to multiple physical addresses, please order separately
 

Canada Shipping

  • $14.99 Priority Flat Rate Shipping is 7-10 days
  • Converts to show CAD prices (but you will still pay in USD)
  • You will receive a tracking number for priority shipping after your shipping label is scanned. Canada economy packages can not be tracked
  • All cages and accessories are shipped securely
  • If ordering to multiple physical addresses, please order separately
  

International Shipping

  • We also ship to Australia & New Zealand
  • $19.99 Priority Flat Rate Shipping is 7-10 days
  • Converts to show price in your currency (but you will still pay in USD)
  • You will receive a tracking number after I create your shipping label
  • All cages are shipped securely
  • If ordering to multiple physical addresses, please order separately

Raising Supply Returns


Defective Returns for Raising Supplies

  • If an item is defective, including rips/tears/cracks/breaks or zipper problems you have 60 days to report it from your purchase date to qualify for a full refund or store credit. Returns are not accepted after this 60 day window.
  • If you are instructed to return the item, please include the return packing slip so we can process your order faster

Please contact me shop@monarchbutterflygarden.net before returning an item


    Non-Defective Returns

    • Used raising supplies are not eligible for returns 
    • If raising supplies are not defective, the buyer is responsible for return shipping method and return shipping costs. Please include packing slip with name/order # to avoid processing delays. 
    • There will also be a 10% restocking fee (fulfillment center fee)
    • Returns are not accepted after 60 days from the purchase date.
    • An alternative to returning a non-defective butterfly cage would be to see if friends, family, or a neighbor might be interested in buying it, or donate it to a local school to share the love of butterflies with the next generation of monarch enthusiasts.
    • Refunds will be processed within 2 days after the item is received. 
    • If the item is damaged upon return, no refund will be given.

    Please contact me shop@monarchbutterflygarden.net before returning an item:

    Monarch Butterfly Shop

    Returns Department

    807 Airport Access Road, Unit D

    Traverse City, MI 49686

    Please include packing slip with name/order # to avoid processing delays.